• If you are under the age eighteen (18) years you can not place orders with Bold Technology.
• By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.
• Should Bold Technology suffer any damage or other losses as a result of a transaction entered into by a minor, Bold Technology reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Bold Technology.

• Any persons or companies that wish to purchase products in bulk for the purposes of reselling to another company or end user must provide an ABN and supply a company profile.
• Applications to join as a 'wholesaler' through this web site will be pending approval from Bold Technology. A Bold Technology representative will contact you via your supplied email address or phone number within 48 hours.
• Wholesalers are given access to prices at wholesale rates that are suitable for bulk purchases and reselling to others.

• You may place an Order by filling in the Order Form on the Bold Technology Web Site and clicking the "Submit My Order" button.
• When you place your Order, we will issue you with an Order Number. We will do this by email.
• By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions.
• Information contained on the Bold Technology website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Products, however Bold Technology will make every effort to supply Products to you.
• We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email, however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. Bold Technology and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered.
• If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

• Bold Technology currently accepts Visa, MasterCard and American Express only.
• Payment processing will not begin until we receive all the information we need.
• Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day.
• Business days are Monday through Friday, excluding Queensland Public holidays.
• We process credit card and PayPal payments after you click the "Submit My Order" button.
• Where you pay by BPAY you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 7 days from the date that you receive your Order Confirmation.
• If a BPAY payment is not received within 10 days from the date that you receive your Order Confirmation, Bold Technology reserves the right to cancel the transaction.
• For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Where you pay by BPAY a tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.

Please Note:

• Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.
• You may be required to provide further identification for additional security reference check.

• Bold Technology purchases include GST of 10% unless otherwise stated on a Product listing.

• Bold Technology always seeks to list Products with the most competitive prices.
• Bold Technology reserves the right to change prices for Products displayed at Bold Technology at any time.

• The Manufacturer's Recommended Retail Price (MRRP) is not mandatory, although manufacturers and distributors may suggest that retail outlets maintain a price within the range of their suggestion.
• In cases where a product is an exclusive offer available only on boldtechnology.com.au, MRRP may indicate the retail price of a product with similar features and specifications.
• In some cases, an MRRP price may be provided by a manufacturer who manufactures and supplies on the foreign market. In these cases, the suggested retail price (usually a US dollar amount) is converted to the Australian dollar rate that prevails at the time of listing.
• Customers should note that the MRRP is the applicable indicative price at the time of listing, and may not reflect current market conditions. Customers are encouraged to compare prices via comparative price shopping engines online and through various other means in order to find the best deal. MRRP is not the same as ‘street price’ - Street Price can be broadly defined as the price at which the item actually sells in the free market.
• Bold Technology is committed to providing the very best prices and unbeatable value to its customers. We welcome feedback and notice of price rollbacks in the market.

• Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation.
• When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item.

• Delivery time takes up to 10 working days from the date your payment is received. Please note that BPAY payments take 1-2 business days to process.
• Where you have purchased a Product that is dispatched from our overseas warehouse, delivery time after payment processing may take up to 3 weeks.
• In all instances estimated delivery times will be displayed at the check out for your Product. Bold technology makes every effort to deliver your Product according to the estimated delivery times provided by Bold Technology at checkout. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.
• Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us.
• We encourage you to visit the "Your Account" section on our website to view the delivery status of your Products.
• Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation.
• If no-one is available to take delivery of your Products, our carrier (Australian Air Express or Australia Post depending on goods ordered and delibvery area) will leave a card so you can pick-up your Product from your local Post Office.
• Wh ere delivery is by our courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for delivery.
• We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.
• Title and risk of loss to all Products will pass to you on delivery.

Dead On Arrival Products - "DOA"

• A product is considered DOA if it shows symptoms of a failure, or is discovered to be broken when first taken from its packaging.
• A Bold Technology Customer Service member will provisionally determine whether the Product is DOA.
• Where a Product is provisionally determined as DOA we will arrange to replace the Product.
• Refunds will only be offered where a replacement Product can not be provided.
• Where Bold Technology has provisionally determined that a Product is DOA, return shipping will be arranged at the expense of Bold Technology.
• If the Product is deemed by Customer Services NOT to be DOA, Bold technology may in its absolute discretion refuse to replace the Product or offer you a refund for the Product.
• When a Product is replaced, your replacement Product becomes your property and the returned DOA Product becomes our property.
• When a refund is given, the returned DOA Product becomes our property.
• Bold Technology reserves the right to test any returned DOA Product. If the condition of the Product was misrepresented to us by the customer, Bold Technology will impose a $35 handling and administration fee.

Product Problems After Delivery

• If your item arrives DOA (Dead On Arrival) or you find a defect arises after delivery and a valid claim is received by Customer Service within 30 days of delivery, Bold Technology will exchange the Product where possible, or refund you the purchase price of the Product. Should you contact us outside the 30 day period customer service management will consider each claim on a case by case basis on its merits.
• Where we agree to replace the Product or refund you the purchase price of the Product, you must first return the defective Product to us. You will be obliged to pay for the return of the Product if the item is sent after 30 days from dispatch.
• We will make arrangements with you for the return of the Product.
• The delivery time for replacing the Product will be the same as stated for the original Product.
• Replacement Products are provided with the same Warranty as the returned Product.

Return Authorisation Number - A Must Have

• A Return Authorisation Number (RAN) is required for both replacement Products and refunds.
• Where Customer Service has provisionally determined that a Product is DOA, Customer Service will issue you with a RAN.
• Products can not be returned without a RAN.
• The Product should be returned to Bold technology within 30 calendar days of the issuance of the RAN.
• All Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the Product.

Organising the Return of DOA Products

• DOA Products must be returned whenever we agree to replace the Product or provide you with a refund.
• Where you have received a DOA Product by our courier service, we will make arrangements with our courier service for collection of the Product, and will notify you when they will collect the Product from you.

When a Replacement Product is arranged

• A replacement for the same Product that you ordered will be shipped to you at our expense after we have received your returned DOA Product.
• The delivery time for the replacement Product will be the same as stated for the original DOA Product.
• Replacement Products are provided with the same Limited Warranty as the DOA Product.

When a Refund is arranged:

• Refunds include all shipping and associated costs for the DOA Product.
• No refund will be given to you until Bold Technology has received the DOA Product from you.
• Refunds will be issued by cheque or a credit to "Your Account" with Bold Technology. Where a credit is organised for "Your Account" you have the option of cashing-out "Your Account" at any time.

Some Products - Manufacturer Only Warranty

• Some Products sold through Bold Technology are serviced and supported exclusively by their manufacturer in accordance the warranty information provided on the listing.
• For items advertised and sold with manufacturer’s warranty, we would ask you to contact the manufacturer or supplier in the first instance for replacement or repair under the warranty terms. If the manufacturer is unable to comply, Bold Technology will replace the item or issue a refund of your purchase price for that item.

• Bold Technology is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within electronic or computing Products. Recovery and reinstallation of system and application software and user data are not covered under any Bold Technology warranty.
• In relation to any computing media Product, or any computing hardware Product or computing part contained within a Product, Bold Technology will not be responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with Bold Technology Products supplied to you, and any failure to maintain the confidentiality of data stored on the Product.
• Bold Technology specifically does not represent that it will be able to repair any Product under warranty or make a Product exchange without risk to or loss of programs or data.
• Where a computing Product needs to be returned to Bold Technology for replacement or a refund, Bold Technology will in no manner whatsoever be responsible for any data you may leave on the computing Product.

• We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
• Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

• By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Bold Technology Products that may be of interest to you.
• If you do not agree to our using such data in order to provide you with information on other Bold Technology Products, you should indicate your non-agreement on the appropriate section of your Order Form. You may obtain a copy of the data held by us concerning you on request in writing.
• We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request.

• Whilst Bold Technology employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Bold Technology will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

• You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Bold Technology. Any unauthorized assignment shall be deemed null and void.
• If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.
• Under the Trade Practices Act 1974 ("Act"), where implied conditions and warranties cannot be excluded, any liability in Bold Technology for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, at the option of Bold Technology, to the replacement of the Product(s) or the re-supply of the same Product(s); the payment of the cost of replacing the Product(s) or of acquiring equivalent Product(s).
• Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.
• Bold Technology reserves the right to change the Terms and Conditions of sale at any time.
• No Bold Technology employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

• Bold Technology shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Bold Technology , and Bold Technology shall be entitled to a reasonable extension of time for the performance of such obligations.

• These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Queensland, Australia and shall be subject to the non-exclusive jurisdiction of the courts of Queensland.